Last Updated: November 20, 2025
Welcome to NeuroElemental. By using our website, assessment, and services, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using NeuroElemental™ (the "Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Service.
2. Description of Service
NeuroElemental provides an energy-based personality framework assessment and related educational resources. Our services include:
- Free online assessment (30 questions)
- Personalized Element Mix results
- Educational content about the framework
- Optional paid products (workbooks, courses, coaching)
- Instructor certification programs
3. Important Disclaimers
Please Read Carefully:
- NOT Medical or Mental Health Advice: NeuroElemental is an educational tool for self-discovery and energy management. It is NOT a diagnostic tool, medical device, or substitute for professional medical or mental health care.
- NOT a Cure or Treatment: This framework does not diagnose, treat, cure, or prevent any medical or mental health condition, including but not limited to ADHD, Autism, anxiety, or depression.
- Consult Professionals: Always consult licensed healthcare professionals for medical, psychological, or psychiatric concerns.
- Self-Report Tool: Results are based on your self-reported responses and should be used as a starting point for self-reflection, not as absolute truth.
4. User Responsibilities
When using our Service, you agree to:
- Provide accurate information when taking the assessment
- Use the Service for lawful purposes only
- Not attempt to hack, reverse-engineer, or compromise our systems
- Not misrepresent yourself as a certified instructor if you are not
- Respect intellectual property rights
- Not use results to diagnose or treat others
5. Intellectual Property
The NeuroElemental™ framework, assessment, name, logo, content, and materials are protected by copyright, trademark, and other intellectual property laws. You may:
- Use the free assessment for personal, non-commercial purposes
- Share your own results with others
- Reference the framework with proper attribution
You may NOT:
- Copy, reproduce, or distribute our assessment questions without permission
- Create derivative frameworks or "competing" systems based on our content
- Use our trademarks without authorization
- Teach or certify others in the framework without official certification
6. Paid Products and Services
Purchases
- All prices are in USD unless otherwise stated
- Payment is processed securely through our payment processor
- You are responsible for all applicable taxes
- Digital products are delivered electronically
Refund Policy
- 60-Day Money-Back Guarantee: All digital products (workbooks, courses) come with a full refund if requested within 60 days of purchase
- Coaching Services: First session is risk-free. Refunds for session packages are prorated based on sessions used
- Certification Programs: Refund policy outlined in program agreement
- How to Request: Email refund@neuroelemental.com with your order number
7. Certification Program Terms
If you enroll in our instructor certification program:
- You must adhere to our Code of Ethics
- Certification can be revoked for ethical violations
- You receive a license to teach the framework, not ownership of it
- Specific terms are outlined in the certification agreement
8. User-Generated Content
If you submit testimonials, reviews, or other content to us:
- You grant us a license to use, display, and promote your content
- We may edit for length, clarity, or appropriateness
- We will seek permission before using identifiable information
- You confirm that your content is truthful and does not violate others' rights
9. Limitation of Liability
IMPORTANT LEGAL NOTICE:
TO THE FULLEST EXTENT PERMITTED BY LAW, NEUROELEMENTAL AND ITS CREATORS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or opportunities
- Damages arising from your use or inability to use the Service
- Actions taken based on assessment results
- Decisions made in reliance on framework content
Our maximum liability to you is limited to the amount you paid for the specific product or service in question, or $100 USD, whichever is less.
10. Indemnification
You agree to indemnify and hold harmless NeuroElemental from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of others.
11. Termination
We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms, without notice. You may stop using the Service at any time.
12. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email (if you've subscribed) or a notice on our website. Your continued use after changes constitutes acceptance.
13. Governing Law and Disputes
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Dispute Resolution: We encourage you to contact us first to resolve any disputes informally. If that doesn't work:
- Both parties agree to attempt mediation before litigation
- Any legal action must be brought in [Your Jurisdiction]
- You waive the right to participate in class actions
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
15. Entire Agreement
These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and NeuroElemental.
16. Contact
Questions about these Terms? Contact us:
Our Philosophy: These terms are designed to be fair and protect both parties. If anything seems unreasonable or confusing, please reach out. We're committed to transparency and treating you with respect.